The Ways in Which This Program Can be Used


This program can be used in a variety of ways. It can be searched quickly to find a solution to a particular problem. Or it can be studied in some detail--to learn more about resolution-resistant conflicts in general and how they can be most effectively approached. The program can be used by itself by people who have little or no experience in conflict management. It can also be used, however, to supplement other conflict management training or reading. Since we take a somewhat different approach to conflict management and resolution than is common among our colleagues, the material on this website is likely to give users a new perspective and additional ideas about how best to confront difficult conflict situations.

All the information on this web-site is available for free. Users can study as much or as little as they wish without incurring any costs (beyond computer access costs). However, a certificate of completion and/or university credit is available (for a small fee) for those who want to work through the formal course material and complete the assignments. For more information on these options, choose one of the items below.

Online Consulting
Our on-line consulting service begins by presenting a list of typical conflict problems.   Potential solutions to each problem are then offered along with examples and background information.  People who just want a limited amount of information about a few problems should use this approach to the system.
Online Training and Education
The training and education option is available for people who want more information about a broader range of topics.  In addition to the problem and solution material used for online consulting, people wanting more extensive training or education should read the background theoretical essays, as well as the examples which are linked to the problem and solution write up. The core training program consists of ten basic units--one on the introductory theory, and nine others, each focusing on a particular category of problem. Each unit has a overview section and a number of more specialized sub-sections describing common problems and potential solutions.  Examples give more information about particular problems, or how solutions have been applied in different situations.
Examples of Settings in Which This Training Program Might Be Used
This short section gives three fictional scenarios that illustrate how this material might be used.
Intended Audience: Intermediaries and Adversaries
This program is designed so that it can be used by both adversaries and people in intermediary roles (such as mediators or facilitators).
Program Limitations
Crucial to using this training program effectively is an clear understanding of what the program's many materials are and are not intended to do. 
Quick Tour
To take a quick tour of the training program features.

Copyright ©1998 Conflict Research Consortium  -- Contact: crc@colorado.edu